and exclusions apply. All(25) 1 Promo Codes 24 Deals, expired DFS Coupons, new Store, store. DFS told us: As the UKs market leading sofa retailer customer service is paramount for DFS its the foundation upon which weve built our business over the past 44 years. It regularly offers incredible discounts on some of its most popular styles and can help you secure your furniture for a fraction of the original price. DFS has got your entire home and garden covered, and at a price that suits you every time. We have a process in place (and staff are trained) to ensure that during the ordering"tion stage of a sale customers are made aware of and approve each and every component of their order, including the cost of each component. On top of that, he omitted to tell us about the 45 delivery charge as well, instead hiding both these costs within the monthly repayment figures.
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We visited ten different DFS stores around the country to find out for ourselves the truth about DFSs sales techniques. Over 9 out of 10 claims against this policy are successful, helping over 25,000 customers in the past year alone. Even if a customer asked, we say its covered, dont worry we cover everything. We are confident the overwhelming majority of staff treat customers with the respect they deserve, but if there have been any instances where this hasnt been the case, we have a zero tolerance policy and will take appropriate action. Although extras are detailed on the final bill, according to this insider, staff sometimes hide the cost of these extras within the monthly repayment figures and customers may not realise just how much the total cost will be you say its going to. On a more positive note, staff provided accurate information about the quality of the sofas construction. In one store we visited, the salesman automatically added the fabric protection plan to our bill without telling us that was optional and it cost an additional. DFS Vouchers Codes Deal last updated on July 11, 2018. Remember to, lIKE US on Facebook and tell your friends. Shop the DFS Sofa Sale. Here's how: Add your chosen item(s) to your shopping basket at your selected store.
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